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When a person has Shoulder pain, a Sore Shoulder, it's important to work out when and why the condition started. Examine the shoulder joint, shoulder blade, neck and upper back. Ask which movements are difficult to perform and where the pain is experienced. Watch the person try to move their shoulder and get an understanding of what's going on.
Shoulder pain can arise from most muscles in the upper part of the body and the shoulder area. The neck and upper spine can also cause shoulder pain.
Where there is difficulty moving the arm and hand because the shoulder joint is painful and stiff the chances are that the rotator cuff muscles causing the problem.
The rotator cuff has two parts. The front - anterior part - is the subscapularis muscle. The back - posterior part - has three muscles - the supraspinatus muscle, infraspinatus muscle and terres minor. When the examining various movements a painful shoulder joint can or can't move through it should be fairly straight forward to work out which muscles are not working properly, and a treatment plan can be worked out.
Treatment of a sore shoulder will usually involve exercises, acupuncture/dry needling and various osteopathic techniques.